Refund policy

We have a 14-day return policy, which means you have 14 days before an event to request a refund or exchange.

To request an exchange or refund, you can contact us at info@brightonbookfestival.co.uk. 

You can always contact us for any return question at info@brightonbookfestival.co.uk.

Refunds
We will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@brightonbookfestival.co.uk.